Training Calendar


Great Lakes SmartSessions

Below is a sampling of our available training opportunities. View the full schedule at mygreatlakes.org/smartsessions.

And don’t forget to get your new staff registered for our New Professionals Workshop series offered during July.

How to Prepare for a Program Review or Audit

This session will explain what you can do to be well-prepared and proactive when facing a program review or audit. You'll leave this session with a more organized approach and a thorough understanding of the process and potential areas of liability.

Register now for June 18 at 11 a.m. Central or June 26 at 2 p.m. Central.

Don’t Fear the FISAP

FISAP completion is easier if you start early with a plan for how and where to collect the necessary data. This webinar will provide a step-by-step review of the FISAP sections, guidance on how to collect data in advance, and advice for how to minimize submission errors.

Register now for July 25 at 11 a.m. Central or July 31 at 2 p.m. Central.

Modular Programs and R2T4

This session walks through modular program examples and explains how to accurately calculate return of funds for these academic programs.

Register now for May 21 at 11 a.m. Central.

Credit-based Programs and R2T4

This session walks through a credit-based example and explains how to accurately calculate the return of funds for these academic programs.

Register now for May 16 at 2 p.m. Central or May 23 at 11 a.m. Central.

Clock-hour Programs and R2T4

This session walks through a clock-hour example and explains how to accurately calculate the return of funds for these academic programs.

Register now for June 11 at 2 p.m. Central or June 20 at 11 a.m. Central.

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Nelnet FAO Training: Webinar Wednesday Topics

Exceptional Customer Service (April 24)

This session takes a look at best practices in customer service. Whether you are interacting with a student, parent or executive management, these tips can make you comfortable and capable of providing an exceptional customer service experience.

Date: Wednesday, April 24, 2013
Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 800 845 066

Date: Wednesday, April 24, 2013
Time: 2:00 pm, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 806 558 792

Top Ten Compliance Issues Based On Audit and Program Review (May 1)

FSA has compiled the top ten issues that result from both audit and program reviews. This session takes a look at these findings and provides examples and measures to ensure they are not an issue on your campus.

Date: Wednesday, May 1, 2013
Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 805 407 905

Date: Wednesday, May 1, 2013
Time: 2:00 pm, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 805 298 287

Direct Loan Reconciliation (May 8th)

This webinar is designed to take you through the monthly DL reconciliation process and the year end closeout process as well. We will look at various reports, tools and resources available to assist you in reconciling direct loans.

Date: Wednesday, May 8, 2013
Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 802 578 843

Date: Wednesday, May 8, 2013
Time: 2:00 pm, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 807 131 084

Counseling Students Using Social Media (May 15)

This session takes a look at the communication preferences of today’s college student. It covers how schools use social media and the steps needed to create a successful social media program on your campus. We will take a closer look at Facebook, Twitter, and YouTube, with an eye toward how aid offices can use these forums to connect with and counsel students. Additionally, guidelines are provided for creating campus social media plans.

Date: Wednesday, May 15, 2013
Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 805 738 001

Date: Wednesday, May 15, 2013
Time: 2:00 pm, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 803 774 763


American Student Assistance® (ASA) online training sessions

For you:

04/17/2013 The Alumni Hangover 1:00 - 2:00 p.m. ET WebEx Your Computer
Register
05/15/2013 Scoop From The Hill: Federal Financial Aid Update 1:00 - 2:00 p.m. ET WebEx Your Computer
Register
06/19/2013 Community College Spotlight: How to Help Your Students Harness Their Resources for Personal Success 1:00 - 2:00 p.m. ET WebEx Your Computer
Register
07/10/2013 Demographic Realities: How to Review Your CDR to Determine At-Risk Students and Focus Efforts for Results 1:00 - 2:00 p.m. ET WebEx Your Computer
Register
08/21/2013 Financial Literacy and College Access: Understanding the Culture and Needs of the Latino Community 1:00 - 2:00 p.m. ET WebEx Your Computer
Register

For your students:

04/09/2013 Careers: Set Your Expectations Anytime Recorded Online Training Your Computer
View Recorded Session

05/07/2013 Careers: Jump Start Your Job Search 7:00 P.M. ET WebEx Your Computer
Register
06/11/2013 Study Abroad: How to Survive on a Dime While Gaining a Wealth of Experiences 3:00 P.M. ET Webex Your Computer
Register
07/09/2013 Student Loan Repayment: Repay Your Way 3:00 P.M. ET Webex Your Computer
Register
08/06/2013 Student Loan Repayment For Grad/Prof Students: Repay Your Way 3:00 P.M. ET Webex Your Computer
Register