Below is a sampling of our available training opportunities. View the full schedule at mygreatlakes.org/smartsessions.
And don’t forget to get your new staff registered for our New Professionals Workshop series offered during July.
How to Prepare for a Program Review or Audit
This session will explain what you can do to be well-prepared and proactive when facing a program review or audit. You'll leave this session with a more organized approach and a thorough understanding of the process and potential areas of liability.
Register now for June 18 at 11 a.m. Central or June 26 at 2 p.m. Central.
Don’t Fear the FISAP
FISAP completion is easier if you start early with a plan for how and where to collect the necessary data. This webinar will provide a step-by-step review of the FISAP sections, guidance on how to collect data in advance, and advice for how to minimize submission errors.
Register now for July 25 at 11 a.m. Central or July 31 at 2 p.m. Central.
Modular Programs and R2T4
This session walks through modular program examples and explains how to accurately calculate return of funds for these academic programs.
Register now for May 21 at 11 a.m. Central.
Credit-based Programs and R2T4
This session walks through a credit-based example and explains how to accurately calculate the return of funds for these academic programs.
Register now for May 16 at 2 p.m. Central or May 23 at 11 a.m. Central.
Clock-hour Programs and R2T4
This session walks through a clock-hour example and explains how to accurately calculate the return of funds for these academic programs.
Register now for June 11 at 2 p.m. Central or June 20 at 11 a.m. Central.
Exceptional Customer Service (April 24)
This session takes a look at best practices in customer service. Whether you are interacting with a student, parent or executive management, these tips can make you comfortable and capable of providing an exceptional customer service experience.
Date: Wednesday, April 24, 2013
Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 800 845 066
Date: Wednesday, April 24, 2013
Time: 2:00 pm, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 806 558 792
Top Ten Compliance Issues Based On Audit and Program Review (May 1)
FSA has compiled the top ten issues that result from both audit and program reviews. This session takes a look at these findings and provides examples and measures to ensure they are not an issue on your campus.
Date: Wednesday, May 1, 2013
Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 805 407 905
Date: Wednesday, May 1, 2013
Time: 2:00 pm, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 805 298 287
Direct Loan Reconciliation (May 8th)
This webinar is designed to take you through the monthly DL reconciliation process and the year end closeout process as well. We will look at various reports, tools and resources available to assist you in reconciling direct loans.
Date: Wednesday, May 8, 2013
Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 802 578 843
Date: Wednesday, May 8, 2013
Time: 2:00 pm, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 807 131 084
Counseling Students Using Social Media (May 15)
This session takes a look at the communication preferences of today’s college student. It covers how schools use social media and the steps needed to create a successful social media program on your campus. We will take a closer look at Facebook, Twitter, and YouTube, with an eye toward how aid offices can use these forums to connect with and counsel students. Additionally, guidelines are provided for creating campus social media plans.
Date: Wednesday, May 15, 2013
Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 805 738 001
Date: Wednesday, May 15, 2013
Time: 2:00 pm, Eastern Daylight Time (New York, GMT-04:00)
Session Number: 803 774 763
For you:
| 04/17/2013 | The Alumni Hangover | 1:00 - 2:00 p.m. ET | WebEx | Your Computer Register |
| 05/15/2013 | Scoop From The Hill: Federal Financial Aid Update | 1:00 - 2:00 p.m. ET | WebEx | Your Computer Register |
| 06/19/2013 | Community College Spotlight: How to Help Your Students Harness Their Resources for Personal Success | 1:00 - 2:00 p.m. ET | WebEx | Your Computer Register |
| 07/10/2013 | Demographic Realities: How to Review Your CDR to Determine At-Risk Students and Focus Efforts for Results | 1:00 - 2:00 p.m. ET | WebEx | Your Computer Register |
| 08/21/2013 | Financial Literacy and College Access: Understanding the Culture and Needs of the Latino Community | 1:00 - 2:00 p.m. ET | WebEx | Your Computer Register |
For your students:
| 04/09/2013 | Careers: Set Your Expectations | Anytime | Recorded Online Training | Your Computer View Recorded Session |
| 05/07/2013 | Careers: Jump Start Your Job Search | 7:00 P.M. ET | WebEx | Your Computer Register |
| 06/11/2013 | Study Abroad: How to Survive on a Dime While Gaining a Wealth of Experiences | 3:00 P.M. ET | Webex | Your Computer Register |
| 07/09/2013 | Student Loan Repayment: Repay Your Way | 3:00 P.M. ET | Webex | Your Computer Register |
| 08/06/2013 | Student Loan Repayment For Grad/Prof Students: Repay Your Way | 3:00 P.M. ET | Webex | Your Computer Register |